° HUGO: Hague Utilities for Global Organisations
IES Report Presents Model for Corporate Social Responsibility Grievance Mechanisms

The Hague, 31 October 2011

Within the programme on Hague Utilities for Global Organisations (HUGO) IES research assistant, Cristina Cedillo (photo) recently prepared a report entitled ?Better Access to Remedy in Company-?Community Conflicts in the field of CSR: A Model for Company ? Based Grievance Mechanisms?. The report finalised in September is now available on the IES website.

The HUGO project was launched in 2010 by the World Legal Forum foundation and others including the IES. The project is supported by the Ministry of Economic Affairs, Agriculture and Innovation and the Municipality of The Hague. It aims at facilitating various forms of international dispute management in The Hague ? among others in the field of corporate social responsibility and complex financial products -, in particular by establishing or expanding in The Hague one or more institutions for international dispute management.

The IES is involved in the part of the project which focuses on international dispute management related to corporate social responsibility (especially with regard to human rights, labour and the environment). In particular, IES with its partner Bronkhorst International Legal Services (BILS) works to secure the environmental and institutional aspects of a conflict management facility on CSR which is to be established by the end of 2012. In addition, IES and BILS drafted a position paper presenting the various aspects to be taken into account to successfully establish a conflict management facility on CSR. The paper by Cristina Cedillo provides a model for company-based grievance mechanisms to be used by companies operating abroad. Also, IES and BILS assist the World Legal Forum foundation in securing stakeholder support which is the most essential success factor for the conflict management facility on CSR.

Download the report | More about the HUGO programme | More about the HUGO / CSR project